Our Place’s documented strength is attractive, multi-purpose cookware that customers enjoy using. The brand became famous for the Always Pan, a “10-in-1” pan designed to replace a stack of separate cookware, and has since expanded into titanium pans, pots, bakeware, glassware and countertop appliances like the Wonder Oven. On Trustpilot, Our Place holds a TrustScore of 4.3 from 5,054 reviews, with 75% five-star ratings. Trustpilot’s AI summary of 2,128 recent reviews says shoppers overwhelmingly had a great experience, praising non-toxic cookware that cooks evenly, cleans easily and looks beautiful in the kitchen, plus smooth ordering and fast delivery.
Owners share specific wins. Jim Huntly (UK, 5 stars) said his new Titanium Always Pan Pro cooked a ribeye, fried eggs and an omelette with no sticking, using only a light spray of oil. Linda (US, 5 stars) said she likes everything about her Always Pan, from its deep size to its easy cleanup and excellent nonstick. Danielle (Canada, 5 stars) said she raves about her Wonder Oven so much that she no longer touches her regular oven. NBC Select reports the Always Pan 2.0 holds a 4.6-star average from more than 30,000 reviews on Our Place’s site, and its staff have used it for over a year.
Testers are largely positive. Taste of Home’s team used the Always Pan for more than a year and tested the 2.0’s oven safety, and its reviewer said it delivered. Homes & Gardens’ tester cooked with the Titanium Always Pan Pro every night for a month and called it a nearly flawless frying pan. J. Kenji López-Alt praised the Wonder Oven Pro on Our Place’s site for its range of functions, from air frying to proofing.
The range spans the ceramic nonstick Always Pan 2.0, the Titanium Always Pan Pro (which Our Place describes as no-coating nonstick), the Perfect Pot, cast iron and carbon steel pieces, full cookware sets, bakeware, glassware, and appliances including the Wonder Oven, Wonder Oven Pro and Dream Cooker. On Our Place’s US site, the Always Pan 2.0 is regularly $135 and was recently on sale for $99, while the Titanium Always Pan Pro is regularly $179 to $199, with sales from about $145.
The honest caveat: nonstick performance is the most common complaint. Trustpilot’s summary notes that some customers saw the coating wear off and food begin to stick after months of use. Several UK reviewers say the Titanium Pro needs oil and is hard to clean, and one said handles get very hot. A few warranty experiences fell short too. Our Place replies to 99% of negative reviews, typically within a week, but some reviewers say promised follow-ups never arrived.
Quick Highlights
✅ 4.3/5 TrustScore from 5,054 Trustpilot reviews, 75% five-star
✅ Always Pan 2.0 averages 4.6 from 30,000+ on-site reviews, per NBC Select
✅ Non-toxic ceramic nonstick and titanium options
✅ Always Pan 2.0 is oven-safe to 450°F, per Taste of Home
✅ Titanium Always Pan Pro withstands up to 1,000°F, per Homes & Gardens
✅ Multi-purpose designs replace several pieces of cookware
✅ Wonder Oven praised as a full oven replacement by owners
✅ Beautiful colors and finishes
✅ Frequent sales, often 20% to 30% off
✅ Replies to 99% of negative Trustpilot reviews
✅ Many reviewers praise quick replacements for defects
✅ Easy-to-navigate website and fast delivery
❌ Ceramic nonstick can lose performance within about a year, per reviewers
❌ Titanium Pro may still need oil and careful cleaning
❌ Titanium Pro weighs about 1.5 kg, per Homes & Gardens
❌ Some report very hot handles
❌ A few warranty claims and follow-ups fell short
❌ Premium pricing at full retail
❌ Manufacturing spread across several countries
Why Trust This Review
This review draws on 5,054 Trustpilot reviews of Our Place (TrustScore 4.3) and its AI summary of 2,128 recent reviews, NBC Select’s long-term use and on-site review data, hands-on testing from Taste of Home and Homes & Gardens, coverage from PureWow and Today, and Our Place’s own pricing. Some testers received free products. Our Place invites reviews and pays for a Trustpilot subscription, so we gave weight to repeated complaints.
Safety note: Follow Our Place’s heat and care instructions. Ceramic nonstick performs best on low to medium heat with a little oil, and overheating any nonstick pan can damage it. Use oven mitts, as some owners report hot handles. GlossGirly has no commercial relationship with Our Place that affects this verdict.
Full Review Breakdown
The Always Pan 2.0 (Ceramic Nonstick)
The Always Pan is Our Place’s signature product. The 2.0 version uses a recycled aluminum core with toxin-free ceramic nonstick coating, according to Taste of Home, and Our Place markets it as a “10-in-1” pan that can braise, sear, steam, strain, sauté, fry, boil, bake, roast and serve. The standard size measures 10.5 inches across, about 2.8 inches deep, with a 2.6-quart capacity, per Taste of Home. NBC Select notes the standard version includes a steam-release lid and spatula, plus a steamer basket and colander. The 2.0 is oven-safe up to 450°F, a major upgrade from the original, which wasn’t oven-safe.
Many owners love it. Linda praised its depth and easy cleanup. Taste of Home’s team used it for over a year and its reviewer was considering buying the matching Perfect Pot. Scripps’ tester noted they felt they couldn’t cook as casually as usual because of the nonstick coating, which means using gentler utensils and moderate heat.
The main concern is longevity. Aina (UK, 2 stars) said food began sticking after only a couple of uses with her ceramic set. CeeCee L (US, 1 star) said her Always Pan lost its stick resistance within about a year. Lyn (UK, 1 star) said a gifted pan began sticking within a year despite light use. Ceramic nonstick generally wears faster than other surfaces, so treat it gently.
The Titanium Always Pan Pro
The Titanium Always Pan Pro is Our Place’s answer to nonstick durability. Our Place describes it as a “no-coating nonstick” built to last, with a stainless steel exterior and titanium cooking surface, per PureWow. Homes & Gardens’ tester cooked with it nightly for a month and called it nearly flawless, noting it can withstand temperatures up to 1,000°F, which makes it suitable for oven finishing. Jim Huntly reported no sticking on steak, eggs or omelettes with light oil.
But results vary. Julian Szewczyk (UK, 1 star) said you can’t cook without oil and the pan is surprisingly hard to clean. Ian (Turkey, 1 star) said food sticks even when following instructions. L.H. (UK, 1 star) called the Titanium Pro set high-maintenance, saying her husband sometimes switches pans mid-cooking. GN (UK, 1 star) said handles get too hot to hold after a few minutes. Homes & Gardens also notes it weighs about 1.5 kg, which may challenge people with weaker wrists. The Titanium Pro seems to reward cooks who preheat properly and use some fat, rather than expecting Teflon-style slickness.
Appliances and Other Products
Our Place’s appliances earn some of its warmest feedback. Danielle said she hasn’t touched her regular oven since getting the Wonder Oven. MP (5 stars) loved their toaster oven/air fryer’s look and performance. L.H., despite disliking her pans, said Our Place’s service was great for the mini oven she uses daily. The Wonder Oven Pro is an 8-in-1 air fryer and toaster oven that J. Kenji López-Alt praised on Our Place’s site for toasting, air frying, reheating, roasting, baking, broiling, dehydrating and proofing.
Other products are mixed. AMY DUNLEA (US, 5 stars) received a warped carbon steel wok, but Our Place sent a replacement and credited a price drop, and she now loves it. Mary Spencer (US, 1 star) said Our Place wouldn’t send a replacement seal for her Dream Cooker under warranty and asked her to return the whole unit. CeeCee L said tall glasses chipped and cracked within two years. REBW (UK, 3 stars) found a griddle too large for her oven.
Customer Service, Pricing and Value
Our Place replies to 99% of negative Trustpilot reviews, usually within a week, and many customers praise its service. Wim Vermeulen (Canada, 5 stars) said the company resolved an issue quickly and fairly. Allen Zatzman said an agent named Joana replaced a lost order within days. Nikki Kelso (US, 5 stars) said a failed product was replaced right away. But some negative reviewers say promised follow-ups never came. G G (UK, 1 star) said a public reply promised an email that never arrived.
On price, Our Place is premium at full retail but frequently on sale. On its US site, the Always Pan 2.0 is regularly $135 and was recently $99, the Large Always Pan $159 regularly and $125 on sale, the Titanium Always Pan Pro $179 to $199 regularly and about $145 to $159 on sale, the Wonder Oven Pro $325 regularly and $289 on sale, and the 10-piece Titanium Pro Cookware Set $449 on sale. Buy during sales, which PureWow and NBC Select regularly flag. CeeCee L also noted Our Place manufactures in several countries, including the US, Thailand, China, India, Morocco and Mexico, and wished each product page listed its origin.
Best Products Worth Buying
Our Place’s bestselling 10-in-1 pan, now oven-safe to 450°F with a recycled aluminum core and toxin-free ceramic nonstick coating. The standard size is 10.5 inches across with a 2.6-quart capacity and includes a steam-release lid and spatula, plus a steamer basket and colander, per NBC Select. It averages 4.6 stars from more than 30,000 on-site reviews. Best for everyday cooks who want one versatile pan for eggs, stir-fries, braises and steaming. Trade-offs: ceramic nonstick can lose performance within about a year if overheated or scrubbed hard. Use low to medium heat, a little oil and soft utensils to make it last.
Our Place’s most durable pan, with a titanium cooking surface that Our Place markets as no-coating nonstick and heat tolerance up to 1,000°F, according to Homes & Gardens. Its tester called it a nearly flawless frying pan after a month of nightly use, and Jim Huntly said steak, eggs and omelettes didn’t stick. Best for cooks who sear often, finish dishes in the oven, or want a pan designed to outlast ceramic. Trade-offs: several owners say it still needs oil, preheating and careful cleaning, and it weighs about 1.5 kg. Learn the technique before expecting traditional nonstick slickness.
Our Place’s most durable pan, with a titanium cooking surface that Our Place markets as no-coating nonstick and heat tolerance up to 1,000°F, according to Homes & Gardens. Its tester called it a nearly flawless frying pan after a month of nightly use, and Jim Huntly said steak, eggs and omelettes didn’t stick. Best for cooks who sear often, finish dishes in the oven, or want a pan designed to outlast ceramic. Trade-offs: several owners say it still needs oil, preheating and careful cleaning, and it weighs about 1.5 kg. Learn the technique before expecting traditional nonstick slickness.
A full set of Our Place’s titanium cookware for buyers who want durable, high-heat pieces across their kitchen. It suits cooks who’ve tried the Titanium Pro and like its searing performance, offering better value than buying pieces individually. Best for outfitting a new kitchen, upgrading from worn nonstick, or gifting, as RAMESH did when setting up kitchens for his daughters. Trade-offs: it’s a significant investment, and several owners found titanium pans needed oil and careful cleaning. Buy one Titanium Pro pan first to make sure you like the cooking style before committing to the set.
What Customers Actually Think
“I’ve now used it to cook a ribeye steak, fried eggs & an omelette, absolutely no signs of sticking with any dish.” — Jim Huntly, Trustpilot reviewer (UK, 5 stars, Titanium Always Pan Pro)
“I cannot rave about the wonder oven enough.” — Danielle, Trustpilot reviewer (Canada, 5 stars, Wonder Oven)
“Our Place did the right thing on all levels.” — AMY DUNLEA, Trustpilot reviewer (US, 5 stars, carbon steel wok)
“The food was sticking to them more or less after using them twice.” — Aina, Trustpilot reviewer (UK, 2 stars, ceramic cookware set)
“Forget about using it without oil and, on top of that, it is surprisingly difficult to clean.” — Julian Szewczyk, Trustpilot reviewer (UK, 1 star, Titanium Always Pan Pro)
Is It Worth It?
Yes, especially the Wonder Oven and the Titanium Always Pan Pro for cooks willing to learn proper technique. Buy during sales, treat ceramic nonstick gently, use a little oil, and keep your order details in case you need a warranty claim.
Competitors Table
Feature | Our Place | HexClad | Caraway | Made In | GreenPan | Great Jones |
Trustpilot rating | 4.3/5 (5,054 reviews) | 4.6/5 (7.3K reviews) | Not checked | Not checked | Not checked | Not checked |
Ceramic nonstick | Yes | No | Yes | Some | Yes | Some |
Titanium or hybrid | Titanium Pro | Hybrid stainless | No | No | Some | No |
Appliances | Wonder Oven, Dream Cooker | Limited | No | No | Some | No |
Oven-safe (signature pan) | 450°F (2.0), 1,000°F (Titanium) | Yes | Yes | Yes | Varies | Yes |
Price level | Mid to premium | Premium | Mid to premium | Premium | Budget to mid | Mid |
FAQs
Is Our Place cookware non-toxic?
Our Place markets its ceramic and titanium cookware as non-toxic and free of PFAS-style coatings.
Is the Always Pan 2.0 oven-safe?
Yes, up to 450°F, according to Taste of Home.
Why does my Always Pan stick?
Ceramic nonstick can wear with high heat or abrasive cleaning. Use low to medium heat and a little oil.
Is the Titanium Always Pan Pro better than the Always Pan 2.0?
It’s more heat-tolerant and designed to last longer, but some owners say it still needs oil and careful cleaning.
Does Our Place have sales?
Yes, frequently, with discounts often around 20% to 30%.
Final Verdict
Our Place makes some of the most attractive, multi-purpose kitchenware available, and most customers love it. The Always Pan 2.0 is versatile and oven-safe, the Titanium Always Pan Pro wins over cooks who sear and finish in the oven, and the Wonder Oven has become a kitchen staple for many owners. Customer service frequently replaces defective items quickly.
The main caution is nonstick longevity and technique. Ceramic pans can lose performance within a year, and the Titanium Pro rewards proper preheating and a little oil rather than oil-free cooking. Buy on sale, follow care instructions, and keep records. For style and versatility, Our Place is a strong choice.
Scorecard
Category | Score |
Design & Aesthetics | 9.4/10 |
Versatility | 9.0/10 |
Cooking Performance | 8.0/10 |
Nonstick Durability | 6.4/10 |
Appliances (Wonder Oven) | 9.0/10 |
Customer Service | 7.8/10 |
Value for Money | 7.6/10 |
Review Volume & Trust | 8.6/10 |
Overall | 8.2/10 |
