Brooklyn Bedding’s documented strength is quality hybrid mattresses at factory-direct prices. Founded in 1995 by John Merwin in Phoenix, Arizona, per Mattress Miracle, the company is based in Glendale, Arizona. Sleep Advisor notes Brooklyn Bedding owns its entire manufacturing process, allowing it to pass savings to customers. Its bestselling Signature Hybrid comes in soft, medium and firm, and Tom’s Guide found it particularly suited to back and stomach sleepers with strong motion isolation. Reviewed noted it undercut the most affordable hybrid it had previously tested by more than $100. Brooklyn Bedding says CNET named the Signature Hybrid its best mattress overall, and AARP named it the best value mattress for back pain.
The lineup spans value to luxury. NCOA lists the Signature Hybrid from $499 to $1,199, and Tom’s Guide reported a queen on sale at $999 from $1,332. The Aurora Luxe is the cooling flagship and a Tom’s Guide Editor’s Choice, praised for excellent cooling and support. Tom’s Guide lists it at $1,865 for a queen at full price, often about $1,305 on sale. The Sedona Elite tops the range. Brooklyn Bedding also offers custom and RV sizes, adjustable bases and a 120-night trial.
On Trustpilot, Brooklyn Bedding scores 4.6 from 206 reviews, with 71% five-star ratings. Trustpilot’s AI summary praises easy website navigation, seamless ordering, firmness and back support. Markos (US, 5 stars) said his King Signature Hybrid Firm provides excellent support without feeling overly hard and sleeps cool. Jason Jones (US, 5 stars) praised American-made quality, free shipping and options for bigger people. Tony Andrew (US, 5 stars) liked that the Elite model lets you change the firmness layer.
The honest caveat: 21% of reviews are one-star, and Brooklyn Bedding hasn’t replied to negative Trustpilot reviews. Tom’s Guide reports a $99 return fee even within the trial, and was let down by the Signature Hybrid’s temperature regulation. NapLab found the Aurora Luxe’s cooling about average in its test and its price 26% above average. Matthew J. Hughes (US, 1 star) said the return process was frustrating, with conflicting donation instructions. A Disappointed customer (US, 2 stars) said support ended for an adjustable base remote after three years. Christopher Johnson (US, 4 stars) found discount pop-ups gimmicky. Warranty details vary by source and model, so check the current terms.
Quick Highlights
✅ Factory-direct pricing, per Sleep Advisor
✅ Made in Arizona
✅ Signature Hybrid from about $999 queen on sale
✅ Strong motion isolation, per Tom’s Guide
✅ Aurora Luxe is a Tom’s Guide Editor’s Choice
✅ CNET and AARP awards, per Brooklyn Bedding
✅ Soft, medium and firm options
✅ Custom and RV sizes available
✅ 120-night trial
✅ Trustpilot rating of 4.6 from 206 reviews
✅ Swappable firmness on Elite models, per a reviewer
❌ $99 return fee, per Tom’s Guide
❌ Signature Hybrid cooling underwhelms, per Tom’s Guide
❌ Aurora Luxe cooling about average, per NapLab
❌ Return process frustrations, per a reviewer
❌ Limited support after warranty, per a reviewer
❌ Gimmicky discount pop-ups, per a reviewer
❌ Hasn’t replied to negative Trustpilot reviews
Why Trust This Review
This review draws on 206 Trustpilot reviews of Brooklyn Bedding (TrustScore 4.6) and its AI summary, testing from Tom’s Guide, NCOA, Sleep Advisor, Sleepopolis, NapLab, The Sleep Doctor and Reviewed, and Brooklyn Bedding product and award information. Award claims come from the brand. Several testers received free mattresses or earn commissions. Brooklyn Bedding hasn’t invited Trustpilot reviews recently.
Sleep health note: If you have back pain, consult a doctor about firmness, and use the full trial period to test comfort. Get help moving heavy mattresses to avoid injury. GlossGirly has no commercial relationship with Brooklyn Bedding that affects this verdict.
Full Review Breakdown
Comfort and Support
The Signature Hybrid blends foam and coils for a supportive, bouncy feel. Tom’s Guide found it best for back and stomach sleepers. Sleepopolis rated it 6.5 out of 10 for firmness. Markos praised its back alignment in Firm.
Cooling
Cooling varies by model. Tom’s Guide praised the Aurora Luxe’s excellent cooling but found the Signature Hybrid’s temperature regulation lacking. NapLab measured the Aurora Luxe’s peak at 91.1°F, roughly the 91.2°F average it has tested. Matthew J. Hughes said his mattress didn’t cool as advertised.
Pricing and Value
Factory-direct manufacturing keeps prices competitive. NCOA lists the Signature Hybrid from $499 to $1,199. Tom’s Guide lists the Aurora Luxe at $1,865 queen full price, often about $1,305. NapLab found the Aurora Luxe priced 26% above average with slightly better performance.
Trial, Returns and Support
Brooklyn Bedding offers a 120-night trial, but Tom’s Guide reports a $99 return fee. Warranty terms vary by source and model, so check the product page. Matthew J. Hughes described a confusing return. Zach Dorn (US, 5 stars) praised fast answers from customer service.
Best Products Worth Buying
The bestselling hybrid in soft, medium and firm, praised for motion isolation. Best for back and stomach sleepers on a budget. Trade-offs: cooling is less impressive.
The cooling flagship and Tom’s Guide Editor’s Choice, in three firmness levels. Best for hot sleepers. Trade-offs: NapLab found cooling about average and price above average.
The top-of-range hybrid. Best for luxury comfort. Trade-offs: premium price.
John Turquette (US, 5 stars) praised its zero-clearance design. Best for nightstand access. Trade-offs: a reviewer lost remote support after three years.
What Customers Actually Think
“The Firm model provides excellent support without feeling overly hard.” — Markos, Trustpilot reviewer (US, 5 stars, King Signature Hybrid)
“Made in America, free shipping, quality products from the reviews I watched, cater to bigger folks, cut out the middle man.” — Jason Jones, Trustpilot reviewer (US, 5 stars, Brooklyn Bedding mattress)
“Great price point and the Elite model is so versatile with ability to change firmness layer.” — Tony Andrew, Trustpilot reviewer (US, 5 stars, Elite mattress)
“The discount game is too gimmicky though” — Christopher Johnson, Trustpilot reviewer (US, 4 stars, mattress)
“Honor your return promise and pick up my mattress!” — Matthew J. Hughes, Trustpilot reviewer (US, 1 star, mattress return)
Is It Worth It?
Yes, for shoppers who want quality, American-made hybrids at strong prices. Choose the Aurora Luxe for cooling and the Signature Hybrid for value, and factor in the $99 return fee.
Competitors Table
Category | Score |
Support | 8.8/10 |
Comfort | 8.6/10 |
Cooling | 7.4/10 |
Value for Money | 9.0/10 |
Product Range | 9.0/10 |
Trial & Returns | 6.8/10 |
Customer Service | 7.4/10 |
Review Evidence | 8.2/10 |
Overall | 8.4/10 |
FAQs
Is Brooklyn Bedding good quality?
Testers praise its hybrids, and it scores 4.6 on Trustpilot.
Where are Brooklyn Bedding mattresses made?
In Arizona, at Brooklyn Bedding’s own factory.
Does Brooklyn Bedding charge for returns?
Yes, Tom’s Guide reports a $99 fee.
Which Brooklyn Bedding mattress sleeps coolest?
The Aurora Luxe, which Tom’s Guide praised for cooling.
Does Brooklyn Bedding offer custom sizes?
Yes, including RV sizes.
Final Verdict
Brooklyn Bedding delivers strong value with factory-direct, American-made hybrids, and the Signature Hybrid and Aurora Luxe earn solid expert praise. Custom sizes add flexibility.
The trade-offs are a return fee, mixed cooling and occasional support gaps. Buy on sale and choose firmness carefully.
Scorecard
Category | Score |
Support | 8.8/10 |
Comfort | 8.6/10 |
Cooling | 7.4/10 |
Value for Money | 9.0/10 |
Product Range | 9.0/10 |
Trial & Returns | 6.8/10 |
Customer Service | 7.4/10 |
Review Evidence | 8.2/10 |
